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SERVICES

CUSTOMER RETENTION PROGRAM

  • PHONE CALLS TO PAST DUE ACCOUNTS

Each week, we call all accounts pending cancellation to remind the customers of past due payments.

  • MONTHLY ELECTRONIC FUNDS TRANSFERS

Customers can now set up Automatic Monthly Electronic Funds Transfers so that their monthly payment is automatically deducted from their checking account, thus greatly reducing cancellations and increasing your retention rate.

  • MONTHLY INVOICES

We send monthly invoices to all commercial accounts ten days prior to the payment due date.

  • REINSTATEMENTS

If a customer’s account is cancelled, upon your request, we will work closely with you regarding a reinstatement of that account with the insurance carrier.

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